EU UK ordering advice - due to VAT & fees

Dear EU customer ordering less than €150 or UK customer ordering less than £185,

Recent changes in taxation schemes in the EU and UK have put us, as a micro business, in a difficult situation. We are supposed to collect VAT (Value Added Tax) from you and then send it to the EU or the UK. But, to do so will cost us more than the profit we'd make. This is not a good business plan.😠 

We'd love to fill your order but here's what will happen (as we understand it): When you place your order for less than €150 or less than £185, the courier (DHL, UPS, postal service) will collect the VAT and an additional fee(s) for being the broker and for collecting the fee(s). The fees might cost as much as your original order.

An alternative is for you to order from one of our resellers in the EU/UK

Customers in Poland can order from Lumen.PL.

This is their page for simulators.

Or you can order from Optometria.PL.

This is their simulators page.

Other EU and UK customers can place your order with a Swedish company that carries our products.

This is their simulators page.

Our reseller in France is Drivecase SARL.

Here are their simulator pages:

Cataract

Hemianopsia

Tunnel vision

Macular degeneration

We think that this will save money for you, the customer. The fees may be less when purchasing through a company in the EU (we're in the US).

If you do this, we'd love your feedback on how it worked or didn't work.

Thank you.